INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I track my order?

You’ll receive an SMS/email with a tracking link once your order ships. For urgent queries, WhatsApp us at [+92 320 9438988].

Can I cancel my order after payment?

Yes! Contact us within 1 hour via WhatsApp/call to cancel. Refunds process in 3-5 business days.

What’s the best way to reach MulSah?

For fastest response:

Do you have a physical store?

MulSah operates online-only to keep prices low. All inquiries are handled digitally.

Is WhatsApp chat secure for sharing order details?

Yes! We only request your order number (never share card/PINs). For payments, use our secure checkout.

What if I miss a call from your team?

We’ll follow up via WhatsApp/SMS. Ensure your contact info is correct at checkout!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS